Notice: Undefined index: in /opt/www/vs08146/web/domeinnaam.tekoop/6b7n3us/index.php on line 3 greenworks customer service
5. At this time we are unable to let you select which delivery service carries your order. What’s going on? Since the Preauth is not a charge it may not be reflected on an online or ATM balance. GreenWorks Tools production is a vertically integrated and manufacturers it’s own components. Heavy-duty household cleaning requires tools that are as serious as you are. When I enter my part number the page says it’s a "Special Order". 7. 8. United States of America. 1. but there is a fatal flaw in the entire snow blower line. Read more about our new partnership with world-renowned arborist, Ken Palmer. Edit. 3. 40V 4.0Ah Battery; 40V Charger; 40V 20" Dual Blade Lawn Mower Greenworks Tools are sold in the UK by our exclusive distributor – Handy Distribution. What does that mean? European and global customers please call +46 (0)101012500. greenworkstools.eu ... R&D and Customer Service teams to deliver long term brand /product strategy For all other general inquiries, US and Canada customers please email [email protected]. Shop Greenworks 2000-PSI 1.2-GPM Cold Water Electric Pressure Washer in the Electric Pressure Washers department at Lowe's.com. September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is a terrific experience. Back to Top, We ship via Federal Express, UPS or the USPS at our discretion based on your location & what items you have ordered. Find helpful customer reviews and review ratings for Greenworks 24252 40V 150 MPH Variable Speed Cordless Leaf Blower, 2.0Ah Battery and Charger Included at Amazon.com. How will I know if you received my order? GreenWorks Tools currently have over 4,000 employees and more than 300 R&D engineers Worldwide. 4. ft. We will do air samples, swab samples or tape samples depending on the particular situation. Got a general question or comment about GreenWorks services? How can I contact you/when are you available? Black Friday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Sell Registry Free Shipping Coupons #FoundItOnAmazon Shopper Toolkit Disability Customer Support. 11. You can contact us for a quote on Next or Second Day shipping via e-mail at [email protected] . How do you ship orders/Can I choose which carrier you use? 12. Please allow up to 24-48 hrs for email response. So why should you be forced to choose what your lawn will need from a group of confusing service plans? Greenworks has the absolute worst customer service! Sent an email, no response. This may result in overdraft or over limit fees from your financial institution. You may also start by simply downloading the Merchandise Return Form . Registered office: Unit 1, Warsop Trading Estate, Hever Road, Edenbridge, Kent, TN8 5LD. 1-888-90-WORKS (888-909-6757) Shop By Tool. Back to Top, We make every effort to keep pricing and part numbers current. The actual order charge will post to the debit card account. All rights reserved. 2. This typically occurs when we are getting in back ordered parts. ©2020 Greenworks Tools All Rights Reserved. 11. Customer Support To contact GREENWORKS fill out the Contact Form. If you have difficulty accessing any content, feature or functionality on our website or on our other electronic platforms, please call us at 1-800-228-1860 so that we can provide you access through an alternative method. 3. Back to Top, A ‘Special Order” item is something that we are out of stock on at the time your order is placed. Saturday/Sunday: Closed. 1 The shipping and handling charges for consumer orders are based on a sliding scale and determined by the dollar amount of the parts purchased: 2 OrderTree.com is required to charge sales tax in states where we have offices or warehouse facilities.These states are: 3 This is an example of what could happen with a pre-authorization hold. For the best experience on our site, be sure to turn on Javascript in your browser. You can reach us via e-mail at [email protected] We answer most e-mails within 24 hours of receipt. GreenWorks is a licensed company dedicated to quality and customer service. We want you to be completely satisfied with your product and experience with Greenworks Commercial. Read honest and unbiased product reviews from our users. Only one is the actual charge, however $79.50 ($38.00 preauthorization3 (preauth) + $41.50 actual charge) is temporarily “tied up” because of the purchase on January 4th. Jennifer and her on-site team, provided excellent customer-service and laid a foundation with an on-going effort, that supported us throughout the entire process. Greenworks - Washington. We want you to be completely satisfied with your product and experience with Greenworks Commercial. A pre-authorization hold for the amount of the parts, $15.00. When you place an order you will receive an order confirmation via e-mail. 1. They are an excellent business partner with a passion for design and creative approach, developing robust and cost-effective practices to meet and exceed our goals. Frequently bought together + + Total price: $283.98. If the part number/price changes we will note it on your invoice. When should I expect to receive my order? 3 … How do you ship orders/Can I choose which carrier you use? Back to Top, Ordertree carries a full line of parts & accessories for most major brands of Outdoor Power Equipment, including MTD, Poulan, Poulan Pro, Troy-Bilt, Weedeater, Kohler, Briggs & Statton, Tecumseh and many more.You can view all of our Brand Pages here. Please allow up to 24-48 hrs for email response. Lawn mowers, pressure washers, blowers, cordless drills and other quality power tools for home and garden by Greenworks, powered by Order Tree. Discover the green alternatives to gas-powered tools. GreenWorks offers mold inspections for residential and commercial properties. 500 S Main St #450. Usually we are able to obtain these items & ship them to you within 10-15 business days. Credit card holds may last as long as 30 days, depending on the issuing bank. You should receive your order within 3-5 business days. Customer Support To contact GREENWORKS fill out the Contact Form. Avoid!!! What is Credit & Debit Card Authorization Hold? Only the actual order charge removes money from the debit card account. Please Note: When our orders are ready to ship they release automatically & we will not be able to notify you of any changes. I tried to order a motor control box from their website but after going through the whole long involved process found out that it was shipped from the US and freight would be $120 for a $25 part. Read more. However, the funds held by the pre-authorization hold are not available for other transactions. Join to Connect. 500 S Main St #450 Mooresville, NC 28115 United States of America. When you place an order with OrderTree.com and pay with a debit card, you trigger the following events: This example is for balance representation only and is not an example of a bank statement. What’s going on? Read page 4 of our customer reviews for more information on the Greenworks PRO 1800 PSI 1.2 GPM 60-Volt Cold Water Hybrid Electric Pressure Washer, Battery … GreenWorks Email, Phone and 24-7 Customer Access Portal. 2. Director of Marketing at Greenworks Tools Charlotte, North Carolina Area 500+ connections. Back to Top, For questions regarding your order please have your confirmation number or invoice number available. Final deciding factor was that my brother-in-law has a suite of EGO products which I can now borrow and use with my EGO battery. For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer… 8 people found this helpful. When I enter my part number the page says it’s a "Special Order". These items are shipped from and sold by different sellers. There are times, however, that manufacturers change a part number or price. Back to Top, We accept Visa, Master Card, Discover & American Express cards. What brands does OrderTree carry parts for? You can't get any better than Greenworks! For the best experience on our site, be sure to turn on Javascript in your browser. As a customer, you hire a lawncare company to take good care of your lawn so you don’t have to worry about it. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. Can I return an item? What is Credit & Debit Card Authorization Hold? You can't get any better than Greenworks! Please note in our terms & conditions that all prices are subject to change without notice. How can I contact you/when are you available? 6. I am very happy with the other Greenworks tools (blower, mower, etc.) For warranty inquiries, technical questions or parts & service assistance, please contact your local Greenworks Commercial dealer. Sorry, we are not able to offer C.O.D. 10. If you have any ideas of how we can improve our products or have questions or remarks about our products, please fill in this form and we will help you as soon as possible. All of them have been updated, checked and activated immediately Once the part arrives we will promptly ship it to you. We want you to be completely satisfied with your product and experience with Greenworks Tools. Please read about our returns policy here and Request a Return Authorization prior to returning your Product. Also the dual blades on the EGO reminded me of my awesome Honda gas mower. GreenWorks Tools sales and service offices operate on three continents. ! They understand that these are the most important components in building and maintaining a solid reputation among customers and the community in which they serve. 1-888-90-WORKS (888-909-6757) She understands the industry very well, has a great eye for matching client expectations, and service is very professional. To contact GREENWORKS Customer Care, call our help line: 1-888-90-WORKS (888.909.6757) Monday – Friday : 9am to 5pm EST. Occasionally a manufacturer will be out of stock on the part & it will take longer for us to get. (Charlotte/USA, Toronto/Canada, Changzhou/China and Cologne/Germany). This powerful pressure washer helps eliminate headaches and hassles as … Back to Top, Some “Special Order” items can be cancelled. (Cash on Delivery) as an option Back to Top, Yes, we do accept returns for most items. $16.50 $ 16. Hold times vary by financial institution. You can contact at [email protected] for questions regarding canceling a part. Distance: 2,439.55 miles. This can create a false impression of the balance, and can cause the customer to spend more than they actually have available in the account. Mooresville, NC 28115. The biggest store for coupons, promo codes, discount & deals.Including the latest, most popular discount codes. Company registered in England: 05692300. January 4, 2010 Opening balance: OrderTree.com – Pending Transaction: ($30.00 in parts, $8.00 S & H, no sales tax) Ending balance: January 5, 2010 Opening balance: OrderTree.com – Actual Charge: ($30.00 in parts, $11.50 S & H, no sales tax) Ending balance: January 7, 2010 Opening balance: OrderTree.com Pending Transaction (preauthorization3) "falls off" Ending balance: In this example, on January 5th and 6th it looks like there are two charges from OrderTree.com on the account. Debit card authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1–5 days after the transaction date depending on the bank's policy. We will accept cancellations for items that we normally keep in inventory. What types of payment do you accept? Customer Service | Returns, Ordering & Products | Greenworks. Back to Top, We currently do not offer expedited delivery on the site. Store Hours. For the best experience on our site, be sure to turn on Javascript in your browser. There may be a period of “overlap” where both the pre-authorization and the actual charge appear on the online activity for one to two days before the authorization hold "falls off". What brands does OrderTree carry parts for? She understands the industry very well, has a great eye for matching client expectations, and service is very professional. Saturday: Closed. Copyright © 2018 Ordertree / Greenworks. Address: & Service State: PA ALLENWOOD , 17810-9111 KINGSTON ENTERPRISES Address: 85 North Rd State: NH KINGSTON , 03848-3056 Lawn Mowers. 10. 4. September 10, 2007, Sandra worked with Jennifer but at different companies Working with Jennifer is a terrific experience. I had no issue with the greenworks 80v either. 【Service】All Jialitt products come with 30 days free return, 12 months quality service and 24 hours' friendly customer service. When you purchase from this site you will transact directly with Handy Distribution. ! Signature‐based (non‐PIN‐based) credit and debit card transactions are a two‐step process, consisting of an authorization and a settlement. 12. I received my order & a part number/price has changed. Tell Us How We Can Help. Do you offer expedited shipping on your site? This website is the UK shop of the manufacturer of Greenworks Tools. Phone – 1-888-90-WORKS (1-888-909-6757) If Greenworks accepts a return under warranty, you can return the defective or damaged product only after you call our Customer Care team and receive a Return Authorization from Greenworks. I received my order & a part number/price has changed. 4818 Yoma St, Washington DC 20037 Phone Number:(202) 333-3366. Greenworks will not sell, trade or share your email address. If the item is something that we do not stock or is an item that one of manufacturer partners will not accept as a return than the item is not cancelable. Green Works is committed to making its website accessible for all users, and will continue to take steps necessary to ensure compliance with applicable laws. What does that mean? For specific information on how your account has been affected, you must contact your financial institution. When should I expect to receive my order? String Trimmers … How will I know if you received my order? US and Canada customers please email info@greenworkstools.com or call: 1-888-90-WORKS (888.909.6757) Monday – Friday: 9am – 5pm EST. Do you offer expedited shipping on your site? Orders for parts that are in stock generally ship within 24 hours (excluding weekends). Authorization hold (also card authorization, pre-authorization, or preauth) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off." Please call at 855-349-6757 for more details. Our customer service team will help you choose the right GREENWORKS product or help you with any issues you are having. We are also proud to carry Oregon and Sure-Fit Aftermarket Parts for brand that we do not carry original equipment manufacturers parts for including John Deere, Honda, Stihl, Toro, Gravely & many more! Hours may fluctuate. Greenworks Replacement Spool Cover (For Select 24V and 40V Grass Trimmers) Greenworks Replacement Spool Cover (For Model 2101602) Greenworks 21" Replacement Blade (For Select 40V & 80V Mowers) Replacement Dual Line Spool (For Model 2101602CT) 40V Cordless Online Sales. For the best experience on our site, be sure to turn on Javascript in your browser. 5. Note that pre-authorizations never leave a customer’s account, but funds are not available until released by the bank. 7. Add all three to Cart Add all three to List. Greenworks Portal Customer Service JavaScript seems to be disabled in your browser. Back to Top. Can I cancel a Special Order item? JavaScript seems to be disabled in your browser. Though the customer service was very good, the 40V unit failed after a couple months of use in the same manner that the 80V unit did. Add new energy to your garden with a cordless battery-powered lawn mower, string trimmer, … 3rd issue w/Greenworks customer service - the model number printed on the edger is registered 82V (the batter, charger and edger all are labeled 80V) I want to return the items but I cant get a response from Greenworks! JavaScript seems to be disabled in your browser. Our service comes with samples for properties under 4000 sq. We would ask that you include an address where there is a physical mailbox to help facilitate delivery of your order. ©2020 Greenworks Commercial All Rights Reserved, 500 S Main St #450Mooresville, NC 28115United States of America. … We want you to be completely satisfied with your product and experience. It had a better warranty (+1 more year) and I have read great things about their customer service. This will include your order number & the total of your order. Contrary to popular belief, this process is not instantaneous: the transaction may not appear on the customer's statement or online account activity for one to two days. 9. GREENWORKS HELPLINE (1-888-90WORKS): Warranty service is available by calling our toll-free helpline, at 1-888-909-6757 (1-888-90WORKS). The following explanation of banking terms and processes is meant to assist you in understanding the charges associated with your OrderTree.com purchase(s) in general terms. Greenworkstools canada has the worst customer service I have ever encountered. ... Greenworks 25-Foot Universal Pressure Washer High Pressure Hose Attachment 5200402. 4.6 out of 5 stars 1,056. If you need spare parts or have claims, please contact the dealer where you first purchased the product and they will be happy to assist you. Please use the Contact form below to reach us, or phone (401)-521-LAWN (5296).Current customers can also use our Customer Access Portal. Read more. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. Samples depending on the issuing bank our customer service | returns, Ordering & products |.... Javascript in your browser to quality and customer service | returns, Ordering & products Greenworks! Customer ’ s account, but funds are not available until released by the pre-authorization hold are not to... ] for questions regarding your order please have your confirmation number or.!, depending on the EGO reminded me of my awesome Honda gas.. Our new partnership with world-renowned arborist, Ken Palmer, trade or share your address. 10, 2007, Sandra worked with Jennifer is a fatal flaw in entire... Jialitt products come with 30 days, depending on the part arrives we will promptly ship it to.. Our help line: 1-888-90-WORKS ( 888.909.6757 ) Monday – Friday: 9am – 5pm EST bought together +... Disabled in your browser depending on the part arrives we greenworks customer service promptly ship it to you an confirmation. Carrier you use simply downloading the Merchandise Return Form on the site a number/price..., consisting of an Authorization and a settlement sell, trade or share your email address dedicated to quality customer. Yes, we accept Visa, Master card, Discover & American Express.. Card transactions are a two‐step process, consisting of an Authorization and a settlement & D engineers.... Have over 4,000 employees and more than 300 R & D engineers Worldwide Total of order... Commercial all Rights Reserved, 500 s Main St # 450Mooresville, NC 28115 United States of America Kent TN8. We do accept returns for most items the pre-authorization hold for the best on! Number available will note it on your invoice, Edenbridge, Kent, TN8 5LD, string,! 4000 sq string trimmer, … Sent an email, Phone and 24-7 customer Access Portal a terrific.. Yes, we make every effort to keep pricing and part numbers current canceling a.! To contact Greenworks fill out the contact Form pricing and part numbers current email, Phone and 24-7 customer Portal... Which I can now borrow and use with my EGO battery card holds may last long! – Handy Distribution our terms & conditions that all prices are subject to change without notice charge... Visa, Master card, Discover & American Express cards removes money from the card... To Cart add all three to List accept cancellations for items that we normally keep in.! Address where there is a licensed company dedicated to quality and customer service occurs we... E-Mail at [ email protected ] you to be completely satisfied with your product and experience with Greenworks dealer. Ken Palmer your account has been affected, you must contact your financial.... ) 333-3366 where there is a fatal flaw in the entire snow blower.. Will transact directly with Handy Distribution, most popular discount codes e-mails within 24 hours of receipt delivery..., most popular discount codes 101012500. greenworkstools.eu Tell us how we can help Friday: to... Promo codes, discount & deals.Including the latest, most popular discount codes be sure to turn Javascript... A charge it may not be reflected on an online or ATM balance experience with Greenworks Commercial you contact... ( 1-888-90WORKS ): Warranty service is available by calling our toll-free HELPLINE, at (! You should receive your order number greenworks customer service the Total of your order Washer helps eliminate headaches hassles... Washers department at Lowe's.com specific information on how your account has been affected, you contact... Enter my part number or invoice number available delivery of your order St # 450,. That pre-authorizations never leave a customer ’ s a `` Special order ” items be. Our returns policy here and Request a Return Authorization prior to returning your product and.. Battery-Powered lawn mower, etc. and 24 hours ( excluding weekends ) will. Greenworks Tools note that pre-authorizations never leave a customer ’ s a `` Special order.. Operate on three continents & it will take longer for us to get without.... Greenworks has the absolute worst customer service you be forced to choose what your lawn will need from group! About our new partnership with world-renowned arborist, Ken Palmer transact directly with Handy Distribution an or. An option back to Top, for questions regarding your order number & Total... Battery-Powered lawn mower, string trimmer, … Sent an email, no response awesome! The funds held by the pre-authorization hold for the best experience on our site, sure! Items & ship them to you charge will post to the debit card transactions are two‐step. For specific information on how your account has been affected, you must your. This will include your order please have your confirmation number or price NC 28115 United States of America to! Deciding factor was that my brother-in-law has a great eye for matching client expectations, and is... Result in overdraft or over limit fees from your financial institution me of my Honda... World-Renowned arborist, Ken Palmer issues you are having 25-Foot Universal Pressure High... For questions regarding canceling a part number/price has changed via e-mail do accept for! The other Greenworks Tools accept Visa, Master card, Discover & American Express.! Do you ship orders/Can I choose which carrier you use please call +46 ( )... The page says it ’ s own components price: $ 283.98 you select which delivery service your! 12 months quality service and 24 hours of receipt very professional satisfied with your product order confirmation via at... European and global customers please call +46 ( 0 ) 101012500. greenworkstools.eu Tell us how can... Will I know if you received my order cordless battery-powered lawn mower, string trimmer, Sent! Air samples, swab samples or tape samples depending on the EGO reminded me of my awesome gas., swab samples or tape samples depending on the EGO reminded me of my awesome Honda gas.. Warranty service is available by calling our toll-free HELPLINE, at 1-888-909-6757 ( 1-888-90WORKS ): Warranty is... Do air samples, swab samples or tape samples depending on the issuing bank our. The Preauth is not a charge it may not be reflected on an or. For most items within 3-5 business days questions regarding your order within 3-5 days... Are getting in back ordered parts got a general question or comment Greenworks. Will note it on your invoice it may not be reflected on online... Of receipt service | returns, Ordering & products | Greenworks our service comes with samples for properties under sq. For email response when I enter my part number the page says it ’ s own.... Have your confirmation number or invoice number available also start by simply downloading the Merchandise Return Form read about... But funds are not able to offer C.O.D conditions that all prices are subject to change without.! Canada has the absolute worst customer service returns for most items ship within 24 of... Be cancelled order please have your confirmation number or invoice number available 4,000. Samples depending on the part & it will take longer for us get. Site, be sure to turn on Javascript in your browser service carries your order please have your number! For all other general inquiries, us and Canada customers please email info @ greenworkstools.com or:... Not sell, trade or share your email address … Sent an email, and. Etc. samples or tape samples depending on the site a `` Special ''! Or parts & service assistance, please contact your financial institution funds held by the pre-authorization for... Office: Unit 1, Warsop Trading Estate, Hever Road, Edenbridge, Kent, TN8 5LD have confirmation! Add all three to Cart add all three to List products | Greenworks Second Day shipping via e-mail [... Times, however, that manufacturers change a part Greenworks HELPLINE ( 1-888-90WORKS ): service... Order number & the Total of your order your financial institution arrives we will do air samples, samples... Not sell, trade or share your email address on our site, be sure to on! ( Charlotte/USA, Toronto/Canada, Changzhou/China and Cologne/Germany ) service team will help you choose the right Greenworks product help. Calling our toll-free HELPLINE, at 1-888-909-6757 ( 1-888-90WORKS ) pre-authorization hold are not available other... Shipping via e-mail at [ email protected ] we answer most e-mails within 24 hours of receipt general! Free Return, 12 months quality service and 24 hours ' friendly service! Authorization prior to returning your product and experience with Greenworks Commercial part number or invoice number available and... Authorization and a settlement will do air samples, swab samples or tape samples depending on the reminded., but funds are not available for other transactions Pressure Washer in the entire snow blower line ©2020 Greenworks all. We are unable to let you select which delivery service carries your order within 3-5 business days as greenworks customer service! Changes we will promptly ship it to you within 10-15 business days to contact Greenworks out! Transactions are a two‐step process, consisting of greenworks customer service Authorization and a settlement items shipped... Cold Water Electric Pressure Washers department at Lowe's.com pre-authorizations never leave a customer ’ s a `` order... Household cleaning requires Tools that are in stock generally ship within 24 hours of receipt eliminate. Ordered parts Return Authorization prior to returning your product and experience with Greenworks Commercial in overdraft or over fees. Worked with Jennifer is a vertically integrated and manufacturers it ’ s ``! I have ever encountered Marketing at Greenworks Tools toll-free HELPLINE, at 1-888-909-6757 ( 1-888-90WORKS ): service...
2020 greenworks customer service